Welcome to Mati's blog!

Why does user verification matter?

You don’t need to be a marketing expert to know that user experience matters these days. You probably already have some metrics to measure this in your company, from NPS to conversion rates at each stage of your funnel. And you are right! Bad UX can cause a loss in customers: studies show that 60% of customers who’ve had poor customer experience are unlikely to return.

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Online lending: How to build a powerful process to eliminate fraud

During the last two years, we’ve been actively discussing this crucial subject with our clients operating in online lending and microcredit spaces. Our objective was to understand how we could help them reduce drastically the number of default rates they encounter on their websites. The main keyword here? Process. And no, this is not a scary word – it’s just the most efficient way of dealing with user verification in your company.

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Lending: What do you need to ask your users to be compliant in Mexico?

If we’ve learned something in the last few months, it’s that the industry of lending and microcredits is booming in Mexico, with companies like Konfio receiving more than USD $100 million in recent weeks. And all these companies have something in common: they need to be compliant with Mexican financial sector laws and regulations, which is easier said than done – especially for those who are just launching here.

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Lending: the 2 things you should ALWAYS ask your customers to avoid fraud in LatAM

Did you know that in Mexico, financial companies (ie. banks or lending services) were 3 times more targeted by fraudsters? Even worse: according to a study by Lexis Nexis from last year, the amount of money they lost to frauds is 8 times bigger than what other companies have declared. For them, cost of fraud tends to reach an awful 2.39% of annual revenue.

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How Identity Verification Will Take Finance (and Crypto) Mainstream

What does something as boring as compliance software have to do with financial inclusion, decentralization, or economic development of underdeveloped countries? In short, the lack of modularized legal identity is a peg blocking a domino effect of development in inclusive finance, e-commerce, the service economy, and the promised land of a peer-to-peer economy built on top of blockchains. My goal is to share with you the roadmap, and the bet we’ve made— that standardizing identity will do for the world what a brick did for architecture.

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