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5 Questions You Should Ask Your Identity Verification Provider

Ensuring users are who they claim to be is without a doubt, one of the most critical steps to implement within your online services, be it at onboarding or checkout. Why is this so important, you may ask? Because without the reassurance that comes with having legitimate, verified users, your platform and clients could be left exposed to potential security threats.

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How to verify your users without hurting your conversion rate

Online operations grow by the minute and with them the need to verify in a secure way who is on the other side of your screen. You’ve probably heard the old adage “On the internet, nobody knows you’re a dog”. Well, now you can! And what’s more, it’s easier than you think. Integrating a strong identity verification service can help you find out exactly who your customers are.

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Why does user verification matter?

You don’t need to be a marketing expert to know that user experience matters these days. You probably already have some metrics to measure this in your company, from NPS to conversion rates at each stage of your funnel. And you are right! Bad UX can cause a loss in customers: studies show that 60% of customers who’ve had poor customer experience are unlikely to return.

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Lending: What do you need to ask your users to be compliant in Mexico?

If we’ve learned something in the last few months, it’s that the industry of lending and microcredits is booming in Mexico, with companies like Konfio receiving more than USD $100 million in recent weeks. And all these companies have something in common: they need to be compliant with Mexican financial sector laws and regulations, which is easier said than done – especially for those who are just launching here.

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How Identity Verification Will Take Finance (and Crypto) Mainstream

What does something as boring as compliance software have to do with financial inclusion, decentralization, or economic development of underdeveloped countries? In short, the lack of modularized legal identity is a peg blocking a domino effect of development in inclusive finance, e-commerce, the service economy, and the promised land of a peer-to-peer economy built on top of blockchains. My goal is to share with you the roadmap, and the bet we’ve made— that standardizing identity will do for the world what a brick did for architecture.

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Myth vs Reality (in Data Privacy)

Any user of online services is left with the uncomfortable reality of not knowing who controls their personal information, and the use it has been given. As handily mentioned by Chris Skinner, these days we find “discussions around data ownership and privacy, in discussions about almost anything really. When will I own my data? When will I have my own identity? How can I take control of me away from banks, corporations and governments and give it to me?” (Chris Skinner’s Blog, April 2019)

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