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5 Reasons Why Automatic Identification Will Help Your Company Earn Money

Mo’ money mo’ problems, except, not really. More money, more chances to scale, more business opportunities, and more clients. I really can’t recall anyone else besides Biggie Smalls complaining about having more money. It is true, however, that in order to make money you have to spend money; which is why today we’ll talk about the benefits of Identity Verification and how you can start making more money by implementing one.

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Live vs Digital onboarding: why trusting your eyes is not enough to prove the identity of your customers

A few days ago,  I was invited to a webinar (available here in replay for those who’d like to mock my Spanish :)) organized by my friends from @Kiban to debate how lending companies and banks can accelerate the release and launching of a digital product.   

During the webinar, one of the participants asked for my opinion on the following: “what do you think of the robustness of digital verification solution compared to traditional face to face verification, for example in a bank branch?”.

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Why does user verification matter?

You don’t need to be a marketing expert to know that user experience matters these days. You probably already have some metrics to measure this in your company, from NPS to conversion rates at each stage of your funnel. And you are right! Bad UX can cause a loss in customers: studies show that 60% of customers who’ve had poor customer experience are unlikely to return.

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Online lending: How to build a powerful process to eliminate fraud

During the last two years, we’ve been actively discussing this crucial subject with our clients operating in online lending and microcredit spaces. Our objective was to understand how we could help them reduce drastically the number of default rates they encounter on their websites. The main keyword here? Process. And no, this is not a scary word – it’s just the most efficient way of dealing with user verification in your company.

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Rental Industry & How To Fight Fraud

The Vacation Rental industry has, in recent years, become very targeted by fraudsters because of its high-ticket items (the average price of a fraudulent booking ranges from $238-$588, according to Sift Science) and intangible goods – which means there is nothing to collect. In addition, with instant booking capabilities, it becomes increasingly difficult for small teams to investigate every transaction and quickly detect fraudulent activity.

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Myth vs Reality (in Data Privacy)

Any user of online services is left with the uncomfortable reality of not knowing who controls their personal information, and the use it has been given. As handily mentioned by Chris Skinner, these days we find “discussions around data ownership and privacy, in discussions about almost anything really. When will I own my data? When will I have my own identity? How can I take control of me away from banks, corporations and governments and give it to me?” (Chris Skinner’s Blog, April 2019)

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